Refund policy

SHIPPING & DELIVERY
"Not Just Bras" offers $10 flat rate  shipping throughout Australia on all orders and a flat-rate of $25 anywhere else in the world. "Not Just Bras" reserves the right to review and amend our shipping fees and policies without prior notification.
RETURNS POLICY
We at "Not Just Bras" know that a correct fit is only achieved by careful selection and measurement, however even after the greatest of care sometimes it just does not feel right when tried on. Under these circumstances we will refund your money simply post it back to us at your expense complete with tags still attached within 14 days of purchase. Note this offer does not extend to sculpt ‘n’ shape panties, thongs, G strings, swimwear, briefs which cannot be returned or exchanged due to health regulations or items purchased from our "clearance lines section".
EXCHANGE POLICY
"Not Just Bras" will happily exchange your item for a different size - simply post it back to us at your expense complete with tags still attached within 14 days of purchase. Note this offer does not extend to sculpt 'n' shape panties, thongs, G strings, swimwear or briefs which cannot be returned or exchanged due to health regulations or items purchased from our "clearance lines section". Please contact us prior to returning goods for exchange to ensure that we have a suitable exchange item in stock.